Policies

Returns and Exchanges : 

If you would like to return your order, please contact us right away. We offer returns within 10 days from the day you receive your order. Merchandise must be in its original form and quantities, for exchange or store credit only. We do not offer cash, credit or Paypal refunds. 

Buyer is responsible for paying all shipping costs. If merchandise is lost in the mail on returning for exchange this will be at the buyers liability and no exchange or store credit will be made. 

Any pearls that have been drilled or damaged by the buyer will not be allowed for exchange or store credit. 

Shipping :

We ship within 1 to 3 days from Hawaii by First Class Airmail through the US Post Office. Shipping to the USA usually takes 3 to 5 days. International orders usually take 10 to 30 days. We provide the customer proof of shipping but we can not control the post office. Sometimes shipping to Austrailia or Germany can take 10 days, sometimes it can take closer to 30.